Crisis Management Plan

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SEE ALSO: Communications Plan

Purpose

To effectively manage communications through a formal, clearly defined channel in order to mitigate crisis, or serious negative repercussions for the Association or the sector, and maintain a reputation of leadership and transparency on vital issues and breaking news. [1]

Crisis Communications Planning

Preparing a communications plan prior to a crisis will help to ensure the nonprofit in question is able to remain in the driver’s seat – and out of the hot seat. The purpose of having a plan is simple – it helps the organization more effectively manage communications through a formal, clearly defined channel in order to mitigate a crisis, or serious negative repercussions. Additionally, a plan provides the nonprofit an opportunity to proactively demonstrate to the community strong organizational leadership.

Resources and Sample Documents

University of Memphis: Crisis Management Plan

Colorado Nonprofit Association: Crisis Communication Plan Nonprofit Toolkit

Nonprofit Risk Management: Communicating During a Crisis

Compassion Capital Fund National Resource Center: Managing Crisis: Risk Management and Crisis Response Planning

Notes

  1. http://www.coloradononprofits.org/wp-content/uploads/crisiscomm.pdf